Terms & Conditions

About Us
At Lang Syne Digital and Lang Syne Publishing we are dedicated to deliver the best possible experience and service for you. If you have any suggestions or comments that could help us improve please contact us by email, letter  or phone.

Lang Syne Digital
Lang Syne Publishing
79 Main Street
Newtongrange
Midlothian EH22 4NA
United Kingdom

Phone: 0131 344 0414
Fax: 0845 0756085

Email: sales@lang-syne.co.uk
VAT Reg No: 262 8563 40

Purchasing our Products
To purchase a product select it and add to cart.  Go to Checkout -  complete your details and then finish order. We accept PayPal, credit and debit cards. Shoppers outside of the UK will be charged in their own currency via their credit cards or Paypal. 

We will send an email confirmation to you when we receive your order. This does not mean we have agreed to provide your order at this point. Once we send the goods and take payment at that point we are now in contract and will send you a confirmation Invoice.

The reason we accept the order only once we send an invoice is to double check the possibility that we have priced some items wrongly or inadvertantly and this gives us time to fix any such issues and inform you of any such mistake so that we can rectify it.  We would contact you in any of these events to discuss the continuation of a purchase should we have to adjust any prices

Shipping And Handling
All orders are shipped from the UK

Deliveries
We process your order as soon as possible . Normal delivery from us is 5 business days . Overseas orders can range from 7 to 10 days (most) or up to 28 in extreme cases. Unfortunately we have no control over third party delivery companies

Back Orders
If your item is out of stock, we will place this in a back order for you. If you cannot wait for a longer delivery time we are happy to cancel and refund any items that have not yet been shipped.

Tax
Where VAT is applicable to items  there will be a UK and European charge of 20% VAT is automatically added to the item.   Where items are Zero rated or Exempt of Tax there will be no charge.

Transaction Security
Lang Syne Publishing does not collect or store any credit card information on our systems. All payments are handled by Paypal. 

Guarantee
If you do not like any goods you purchase we will refund within 30 days of purchase.  We want you to be satisfied. Any refunds will be done minus postage. 

Reaching Us
Lang Syne Digital
Lang Syne Publishing
79 Main Street
Newtongrange
Midlothian EH22 4NA
United Kingdom

Phone: 0131 344 0414
Fax: 0845 0756085
Email: sales@lang-syne.co.uk

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
Visit the following link :  http://www.hmso.gov.uk/si/si2000/20002334.htm

What happens to your information when you submit a form or order online.
By submitting our form or placing an order you agree to receive information via email newsletters about products and services from Lang Syne Shop which we think may interest you. You can opt out of receiving these newsletters by clicking the unsubscribe link in newsletters we send.

 

We support paypal & all major credit & debit cards
© Lang Syne Publishing Ltd 2017